At IronCo Equipment, we understand that needs can change—and we’re committed to ensuring you’re satisfied with your equipment purchase. Our return policy is designed to be clear, fair, and customer-friendly, giving you peace of mind with every purchase.

Flexible Return Window: You have a 30-day window from the date of delivery—or up to 50 working hours of use—to evaluate your equipment and ensure it meets your expectations. This gives you ample time to put it to the test in real working conditions.

Return Eligibility: To qualify for a return, the equipment must be in its original condition, reflecting only reasonable use during the allowed period. Normal wear from initial use is acceptable, but damage from misuse or unauthorized modifications may affect return eligibility.

Simple Return Process: Returning your equipment is easy and stress-free. Just contact our dedicated customer support team, and we’ll walk you through the process step-by-step. We’ll arrange pickup or drop-off options that work best for you.

Refund or Exchange Options: We offer flexible solutions to meet your needs—choose a full refund or exchange your equipment for another model from our extensive inventory. Our team will help you find the right fit if your original choice wasn’t ideal.

Transparent Restocking Policy: We believe in open and honest communication about restocking fees. Any applicable fees will be based on the condition of the returned equipment and will be clearly explained upfront. No surprises, no hidden charges.

At IronCo Equipment, your satisfaction drives our business. If you have any questions or need assistance with a return, our expert team is ready to help with prompt, professional service. Your trust and confidence in our products remain our top priority.